Being a station owner isn’t easy, but we’re here to help! From topics ranging from site location to investments or training support, we have the answers. 

Browse our list of questions below to find what you’re looking for, or drop us a message here and we will get back as soon as possible.

Are there any restrictions or preferences when it comes to the location?


Your chosen site in Peninsular Malaysia will be inspected by Chevron representatives to determine the feasibility of the property.

What are the site requirements?

Land Requirement

Owns or acquires land (approximately 40,000 Sq Ft). The shape of land and other authority requirements are also of prime importance.

Chevron Retailer Agreement Term

10 years. Extendable by another 10 years under agreed terms and conditions.

Buildings and Structure

Structure constructed by the investor must adhere to Chevron Standard design


Must be sourced through Chevron accredited vendors


Branding materials and other signages will be provided by Chevron

Will Chevron assist with the construction of the service station?

Chevron will provide the general layout and design of the station prior to construction, and our Maintenance and Construction Specialists will guide the construction phase to ensure standard specifications are met. However, as ownership is retained by the retailer, you will undertake full responsibility of site construction. 

How long does it take to build a new petrol station in Malaysia?

A basic Caltex petrol station takes about 6 months to construct. This time period may change depending upon factors such as the size, location, facilities to be installed, permits and more.

How long does it take to convert my existing station into a Caltex petrol station?

The average time required for conversion is 3‒4 months. However, this is just an estimate, and the actual time can only be determined after assessing the size and facilities of your station.

How much training do my staff and I need and how long does it take before we can open for business?


Prior to opening your service station, it’s mandatory for you and your team to complete our Management Team training course. This takes about 4‒6 weeks, but can be completed quicker if previous retail experience is present. 


Will Chevron support me with marketing programmes and training for a successful station?

Absolutely! You will be able to access of a full list of marketing programmes and training sessions for you and your station personnel.

How much do I need to invest?


The average cost required for investment is RM 3-4 million for building, facilities and equipment, and RM 550,000 as working capital (including cash security). The amount may vary depending on the size and location of the service station.


Does Chevron provide financial support?

Chevron does provide financial support in the form of incentive packages. Please contact us for more details.

Who will deliver my products to my Caltex station?

A Chevron-hired tanker will deliver them to your station, based on your online orders via Chevron Business Point.

What’s the application process?

As our foremost responsibility is towards our customers, our application process comprises of 10 simple steps that ensure your suitability for the partnership.


Step 1: Present site for approval

Step 2: Submit application

Step 3: Preliminary studies to determine site suitability

Step 4: Receive an offer

Step 5: Sign contracts

Step 6: Get approval for building plan 

Step 7: Construct station 

Step 8: Complete our 2-week New Retailer Training Course 

Step 9: Obtain PDA1 and CSA from MDTCC

Step 10: Get started as a Caltex retailer!

How do I get started?

To get started, contact us by filling up the form here, or get in touch with our Customer Service Center via +60 3 2289 6688 or We look forward to hearing from you! 

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